Terms and Conditions - Garden Clearance Waterloo
Welcome to Garden Clearance Waterloo. These Terms and Conditions govern your use of our services, ensuring a clear understanding between our company and our valued customers.
1. Introduction
By engaging Garden Clearance Waterloo for your garden clearance needs, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding with our services.
2. Definitions
- Service Provider: Refers to Garden Clearance Waterloo.
- Customer: Any individual or entity engaging our services.
- Services: The garden clearance services offered by Garden Clearance Waterloo, including but not limited to debris removal, disposal, and site clean-up.
3. Services Provided
Garden Clearance Waterloo offers comprehensive garden clearance services in the Waterloo area. Our services include:
- Removal of garden waste and debris
- Disposal of unwanted materials in an environmentally responsible manner
- Site clean-up to ensure your garden is left in pristine condition
- Optional services such as leaf removal and pruning upon request
3.1 Service Availability
Our services are available to residents and businesses within the designated Waterloo region. Availability may vary based on demand and scheduling, so it is recommended to book in advance.
4. Booking and Scheduling
To schedule a garden clearance service, customers must provide accurate information regarding the scope of work, location, and preferred date and time. Garden Clearance Waterloo reserves the right to adjust schedules based on resource availability.
5. Payment Terms
Payment for our services is due upon completion of the garden clearance. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
5.1 Pricing
Our pricing is competitive and based on the size and complexity of the garden clearance required. A detailed quote will be provided upon request, outlining all applicable costs.
5.2 Invoices
Invoices will be issued after the completion of services. Customers are expected to settle invoices within 14 days of receipt. Late payments may incur additional charges.
6. Cancellation Policy
Customers may cancel or reschedule their garden clearance service up to 48 hours before the scheduled appointment without incurring any fees. Cancellations made within 48 hours of the appointment may be subject to a cancellation fee of up to 20% of the total service cost.
7. Liability
Garden Clearance Waterloo strives to provide high-quality services. However, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the total amount paid for the services rendered.
7.1 Insurance
We maintain comprehensive insurance coverage to protect against potential damages or accidents during the provision of our services. Proof of insurance is available upon request.
8. Customer Responsibilities
Customers are responsible for ensuring that the area to be cleared is accessible and free from obstructions that could hinder our work. It is also the customer’s responsibility to inform us of any hazardous materials or special considerations prior to the commencement of the service.
9. Environmental Policy
Garden Clearance Waterloo is committed to environmentally sustainable practices. We ensure that all garden waste is disposed of responsibly, adhering to local regulations and promoting recycling where possible.
9.1 Waste Disposal
All waste collected during garden clearance is transported to authorized recycling centers or disposal facilities. We strive to minimize the environmental impact of our operations.
10. Changes to Terms and Conditions
Garden Clearance Waterloo reserves the right to modify these terms and conditions at any time. Customers will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
11. Governing Law
These terms and conditions are governed by the laws of the jurisdiction in which Garden Clearance Waterloo operates. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the local courts.
12. Privacy Policy
We value your privacy and are committed to protecting your personal information. Any data collected during the provision of our services will be handled in accordance with our Privacy Policy, ensuring confidentiality and security.
12.1 Data Collection
Information such as your name, contact details, and service requirements are collected to facilitate the provision of our services. We do not share your information with third parties without your consent.
13. Force Majeure
Garden Clearance Waterloo is not liable for any failure to perform, in whole or in part, due to causes beyond our reasonable control, including but not limited to natural disasters, wars, pandemics, or government restrictions.
14. Severability
If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
15. Entire Agreement
These terms and conditions constitute the entire agreement between Garden Clearance Waterloo and the customer, superseding all prior agreements and understandings, whether written or oral.
15.1 Amendments
Any amendments to this agreement must be made in writing and signed by both parties.
16. Acceptance
By utilizing the services of Garden Clearance Waterloo, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions.